FAQ

HOW LONG DOES A POD LAST?

Each pod carries e-liquid enough to last around 650 pulls. How fast or how slow you finish each pod is based entirely on your daily smoking habits and how much vapor you take in with each drag.

Compared to the average lit cigarette (8-10 pulls), you're definitely coming out on top!

Our vape pens are made to last! Hardy and durable, a RELX device used normally and safely need only be replaced when the standard service life of the batteries begins to deteriorate, which usually takes around 2-3 years.

COMPARED WITH CIGARETTES, WHICH CAN DO MORE HARM?

Most of the recent studies documenting the short-term effects of e-cigarette consumption conclude that e-cigarettes are significantly less harmful than traditional cigarettes and reduce the impact of second-hand smoke by up to 95%.

This helps bring down health risks not only for you but for the people around you as well!

CAN I USE IT TO QUIT SMOKING OR REPLACE CIGARETTE USAGE?

All our of e-liquids are crafted and blended carefully by our chemists in order to create an authentic experience with a fresh twist. The main component of RELX’s e-liquids is plant glycerol - a mildly sweet substance that is far less carcinogenic than tar and other chemicals and byproducts often found in regular cigarettes. There may be an initial adjustment period where your palate adjusts to the mild taste, but rest assured that it's far from unpleasant.

NICOTINE LEVEL?

Currently, we offer pods at two levels of nicotine concentrations -5% and 3%.

As a company geared towards helping people the world over transition to healthier alternatives, we support customers who are keen on decreasing their nicotine intake.

Since nicotine is a stimulant that triggers the brain’s reward circuitry, it is completely normal for consumers accustomed to a higher concentration to initially find the use of lower-percentage nicotine pods less pleasurable.

INGREDIENTS?

All RELX pod formulations utilize pharmaceutical-grade propylene glycol to stabilize the plant glycerin and tobacco oil emulsion. RELX’s propylene glycol suppliers meet the US Pharmacopeia's specifications and standards, ensuring consumer safety.

Furthermore, our e-liquid delivers nicotine without the usual host of additives, chemicals, and toxins found in regular cigarettes, thereby greatly reducing the health risks posed by traditional tobacco products.

WHAT'S THE PROCESS FOR RETURN AND REPLACEMENT?

If the device is Manufacturer faulty , you may request a return within 30 calendar days of the date of the order’s dispatch. To do so, please submit a claim requesting a replacement.